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  Challenge > Cover Story> Drenched in December
Drenched in December
But cooperation among agencies was far from dampened
 
Public officers working together to push stalled buses away to safer area.
Photo courtesy of www.asiaone.com
 
Corporal (Cpl) Aaron Zhang was performing his usual duties as a patrol officer, controlling traffic together with his partner Staff Sergeant (SS) Irwan Bin Ariffin. Among other responsibilities, they had to push broken-down vehicles to safe areas to be towed away.

On any other day, two Traffic Police (TP) officers pushing stalled vehicles wouldn’t have made many heads turn. But it wasn’t just any other day — it was the 19th of December, when rainfall was at its highest in 75 years, and the two partners were wading waist-deep in floodwaters.

The northeast monsoon brought with it 366 millimetres of rain that day alone, exceeding the average monthly rainfall of December in previous years. But a ray of light shone amidst the clouds as many government agencies joined hands to manage the situation quickly and efficiently.

The previous evening, the Meteorological Services Division and PUB, the national water agency, had sent out warnings of heavy rain and the possibility of flash floods. Flood advisories were distributed to residents in low-lying areas while the public was alerted through radio announcements. However, as it continued to pour throughout the night and into the next day, agencies moved quickly to minimise the inconvenience caused to the public.

MANAGING THE FLOODS AT GROUND LEVEL
A short respite from clearing up the flooded nurseries.
Photo courtesy of www.asiaone.com
On the afternoon of the 19th, Cpl Zhang and SS Irwan were at the intersection of Joan Road and Upper Thomson Road, where the floodwaters had already caused a few engine failures. The officers had to prevent other vehicles from entering the inundated area, and make sure that pedestrians stood at a safe distance.

“This type of situation doesn’t happen often in Singapore,” said Cpl Zhang. “It [the water] made movement slightly more difficult, and there were a lot of vehicle breakdowns. We needed assistance.”

Assistance came in the form of PUB field officers and Land Transport Authority (LTA) officers, who helped to direct traffic. The LTA officers also put up barricades to divert traffic from affected roads.

The government agencies were not the only ones involved in managing the floods. A group of more than 10 foreign workers, who had seen Cpl Zhang and SS Irwan pushing cars and public buses, went forward to help.

Cpl Zhang reflected on the importance of everyone’s efforts in working as a team to weather the elements: “Things that a police officer can do are quite limited… It [Inter-agency and citizen cooperation] actually made the whole process faster and more effective.”

BIRD’S EYE VIEW
In the TP Operations Room, officers were dealing with the floods at a strategic level. Among them was Senior Station Inspector (SSI) Wong Chung Kent. Under normal weather conditions, SSI Wong’s duties as an operations officer include managing traffic island-wide, and dispatching officers to accident sites when calls come in from the public.

But on that exceptionally rainy day, SSI Wong had to deploy officers on a massive scale: Joan Road and Upper Thomson Road were not the only areas that were flooded — the rains had beaten down hard on other places like Admiralty Road too.

SSI Wong had to coordinate the efforts of other agencies to supplement TP’s manpower. He requested LTA’s assistance to monitor the roads using their cameras to supplement TP’s own junction cameras, which did not provide full coverage of the area.

Officers in the operations room scrutinised traffic “almost minute-by-minute”, said SSI Wong, as they had to provide motorists with real-time traffic updates as far as possible. This information was also used by the TP operators to guide LTA’s contractors in positioning the barricades on the roads.

Elsewhere, PUB staff was stationed at various reservoirs and flood-prone areas throughout Singapore to monitor the situation so that regular updates could be provided to the public. That night, PUB contractors worked to clear debris that had been washed down by the rain. Some 1,500 kilogrammes of debris, including fallen foliage, litter and even a refrigerator, were eventually removed from the drains.

Among those affected by the floods were the nurseries at Thomson Road that suffered estimated damages of up to $1 million.
Photo courtesy of www.asiaone.com

INTERIM MEASURES
Back at Thomson, PUB immediately started widening sections of existing earth drains after the floods subsided to improve the flow of water. In the long run, these earth drains will be replaced by a concrete canal with a larger capacity.

PUB also met up with the Thomson nursery operators who had been affected by the floods to see what could be done to help them. Mr Yap Kheng Guan, Drainage Director of the PUB, was present at the meeting. Together, they came up with a flood warning system to alert the nursery owners in case of recurring incidents.

On the 22nd of December, PUB installed a water-level sensor in a canal at Joan Road which would detect breaches in safe water levels. An SMS alert would then be sent to a PUB officer, who would in turn forewarn the shop owners. Besides this, officers were on duty round the clock to check on water levels.

Mr Yap said: “We told them [the nursery operators] that there are many ways we can work together to see how we can be better prepared the next time, and we have all their contact numbers so that we can call them almost immediately should we see the water level rising. They appreciated it very much.”

No one agency can do all these things alone. Making sure that a place is rendered flood-free requires solutions that cut across a few agencies.
 
 
  Mr Yap Kheng Guan
Drainage Director of the PUB

 

A LONG DAY ENDS AND A NEW DAY BEGINS
Since then, the PUB and the nursery operators have been conscientiously taking the necessary precautions to avoid repeated instances of flooding. January may have come with continued showers, but it also came with a greater sense of preparedness.

On the 11th of January, when almost 43% of the average amount of rainfall for the entire month had fallen, the PUB alerted the eight nurseries as soon as the electronic sensors sounded an alert.

On their own initiative, nursery operators put up sandbag walls every night to guard against heavy rains. One of the nurseries, Goodwood Florist, went even further, building a metre-high wall at the back of the nursery where floodwaters usually channel in.

A stormy December had steeled everyone for the vagaries of the weather. Among agencies, working relations improved and this was carried forward to January, when cooperation was called for once again to cope with minor floods.

To surmount the 19th single-handedly would have hardly been possible for any agency to accomplish on its own. Mr Yap pointed out: “No one agency can do all these things alone. Making sure that a place is rendered flood-free requires solutions that cut across a few agencies.”

And his words ring true. In fulfilling their specialised roles and cooperating with one another at the same time, agencies covered a wider scope of tasks in a shorter time. Restoring the calm would certainly have had been much more arduous without this united effort displayed by the agencies.
 
 
by Marianne Choo, Challenge Editorial Team
Pictures by Ng Kheng Wei, taken from AsiaOne.com

 
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