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In the last couple of months, there was one unifying language throughout the world, a language that requires no words — the 2006 World Cup! Although I am not a passionate football fan, I managed to watch a few matches and I have made some observations.

At the World Cup level, there is no lack of celebrity footballers, most known for their skills of the trade. In every team, especially the stronger ones, we can find at least a few such names. Each has his own ego, some bigger than others, to deal with. No doubt, each footballer has his own designated role to play in the game, be it the goalkeeper, the striker, the midfielder, the defender and so on. Nevertheless, it must be quite tempting for some to want to try and score that goal himself as history usually remembers the scorers, and less those who create the goals. Yet, time and again, I saw the players, even celebrity ones, who knowing that they could not have a good chance at scoring, passing on the ball to someone else who could. It must have taken much trust, a great sense of timing and judgement, perhaps humility and most of all, a great appreciation and understanding of the bigger picture for these players to behave the way they did. They knew that to win, they must play as a team, even at times sacrificing their own personal glory.

Isn’t this too the case in our workplace? At times, to complete a project successfully or to achieve our desired outcome, we must necessarily put aside our own individual ambitions or desires and work as a team because we know pushing on by ourselves will get us nowhere. Sometimes, we have to put aside our own agency-centric objective in order to achieve a bigger whole-of-government one. This requires us to collaborate with other agencies, even if it takes more time or effort. Most important of all, we must even be prepared to let others take the credit and not be upset when they do. This is a lot easier to accept when we are clear about our final objective.

I recall when I was in the Ministry of Community Development, Youth and Sports, our operating principle was always the “Many Helping Hands” approach. In other words, we believe that the most effective way to achieve many of our objectives in the social sphere is by getting as many of the individuals and groups in the community themselves involved in the process. There were times when my colleagues felt a little discouraged that much of their hard work was not being recognised publicly. But it has to be so because the harder they work to get more hands involved, their hand and therefore that of the ministry must necessarily become smaller. But they get encouraged soon enough once they understood that the ultimate prize is the achievement of the objective of the programme, just as the footballers understand theirs is to win the match for their team.

Ms Lim Soo Hoon
Permanent Secretary
Public Service Division  
 
 


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