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Rising to great heights of excellence
 
With visionary leadership, ITE will forge on beyond the SQA.
 
The Institute of Technical Education (ITE) reached the pinnacle of business excellence when it won the prestigious Singapore Quality Award (SQA) recently. In fact, ITE is the first educational institution to win the SQA.

ITE’s CEO, Dr Law Song Seng, said: “Winning the award is a milestone for any organisation. For ITE, it means the national recognition of our transformation into a world-class, post-secondary education institution focusing on vocational technical education and skills.”

Impressed with ITE’s trail-blazing transformation and student-centric focus, Professor Cheong Hee Kiat, Deputy Chairman of the SQA Governing Council, said: “ITE’s unique full-time programmes stem from its education philosophy of ‘Hands-on, Minds-on, Hearts-on’, which nurtures all-rounded students. This philosophy has helped ITE to be recognised both locally and internationally for the quality of its programmes, facilities, learning resources, graduates and organisational practices,” he added.

“The organisation has produced confident and well-equipped graduates to meet the needs of the modern economy.”

Making waves
The SQA win attests to the commitment and enthusiasm of its leadership in steering ITE to achieve its mission and goals, and in inculcating an ITE Care culture, where student care is crucial. Moreover, ITE’s dynamic and robust systems, processes and educational outcomes are benchmarked against similar institutions locally and internationally.

Said Ms Sabrina Loi, Divisional Director/Corporate Affairs: “What was most gratifying about the SQA journey was the strong ownership of the goal of organisational excellence by all levels of staff.

“The visionary leadership and our three strategic roadmaps — ITE 2000 Plan, ITE Breakthrough and ITE Advantage — have provided a focused and unified purpose to drive change and breakthrough improvements in three waves of transformation over the last decade.”

Dr Derek Yeo, Course Manager/Life Sciences, said: “A lot of effort is put into motivating students to instil in them self-confidence and a ‘dare-to-dream-and-do’ mindset. It is our way of student care, as we believe in living the ITE Care values.”

As a mission-driven, post-secondary educational institution, ITE has also created many opportunities for school leavers and working adults who need an ITE education to succeed in life and society.

In its drive to better serve and add value to its students and stakeholders, ITE adopted the SQA framework to benchmark itself against the “best-of- the-best” of world-class organisations.

Springboard to global excellence
Winning the SQA was one of the high points of ITE’s organisational excellence journey. The SQA, noted Dr Law, would thrust ITE into the global arena and onto the next level of organisational excellence. He added: “Our next step and aspiration is for ITE to be a global leader in technical education.”

To stay relevant and responsive, ITE plans to inject greater global perspective into its programmes. It also wants to build on its unique brand by creating new competitive advantages for its students, staff and other stakeholders.
 
 
By ITE

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