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What makes a winning organisation?
Besides
the Singapore Quality Award, NLB
also boasts of awards for an outstanding
public relations campaign and
impressive workplace health practices.
Read about NLB's strategies to
engage its staff, customers, stakeholders,
as well as citizens. And learn
how these have resulted in benefits
for all in this cover story. |
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What's
for lunch?
Melissa reflects on a "most heavenly gastronomical
experience". Find out what her appetiser has
got to do with PS21. |
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It's
time for ExCELEBRATION!
It was ideas galore at the MOF ExCEL Convention
and Productivity Day 2005! Have a peek at
some of the winning ideas. |
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It's
a gold!
From silver to gold — IE Singapore
bags the Singapore HEALTH Award for
its commitment to workplace health promotion.
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Changing
the course of wayward youths
Teenage pregnancies, domestic violence,
depression, mental illness, addictions
— Probation Officer Razwana Begum
has encountered them all. Find out how
she helps young offenders and what makes
her job so rewarding. |
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Taking on the $10K-Ideas Challenge
Just by tapping on staffs' ideas, PUB achieved more than $47 million in savings and cost avoidance in three years! Can PUB's innovation programme work for your agency too?
Full Story |
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PS21: Empowering the Public Service
Head of Civil Service Peter Ho talks about the vital role of leaders, how they can develop their staff through ExCEL and what it'll take for the Public Service to stay in time for the future.
Full Story |
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The faster, the better
Keeping track of feedback and responding to customers and citizens have never been easier since LTA launched its integrated feedback management system.
Full
Story |
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Rising to great heights of excellence
ITE, which has won the Singapore Quality Award, shares its success formula.
Full
Story |
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This
month's quiz plus the
answers and winners for the October
2005 quiz.
Full
Story |
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We
would like to hear your views
and suggestions on the cover story,
“What
makes a winning organisation”.
Please write to the Editor of
Challenge at PS21 Office,
The Treasury, 100 High Street,
#02-03, Singapore 179434, fax
to 6333 4010 or send an email
to
Melissa_CHEAH@
psd.gov.sg. Give your name,
ministry, ministry address and
telephone number. Published contributions
will receive an exclusive gift
from the PS21 Office. |
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