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  Challenge > A Day in the Life of a Public Officer > Changing the course of wayward youths
 

 

Changing the course of wayward youths
 
Was it not Confucius who said that if one finds a job he loves, he would never have to work a day in his life? Well, Razwana Begum is one public officer who personifies that saying.

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Razwana, who works with young offenders placed on probation, often meets people who are saddled with a myriad of issues/problems.

While you may wonder how she could possibly enjoy her job so much, she simply finds passion in helping these offenders to stand on their feet again and contribute to society.

With six years of experience in this line, Razwana has come to realise that every person possesses an indomitable spirit. She believes that by tapping on this spirit, the person can be molded into a contributing citizen.

Getting youths back on track Razwana began her career as a social worker with Pertapis Children’s Home. There, she worked with children who had been neglected, abandoned and abused, as well as those who were deemed to be beyond the control of their parents.

From the experience, she concluded that much of the hurt inflicted on the children could have been avoided if only someone had helped their parents during their teenage years.

This was why Razwana decided to join the Ministry of Community Development, Youth and Sports as a probation officer.

She now works with teen and youth offenders. The common situations she encounters include teenage pregnancies, domestic violence, depression, mental illness and addictions.

She said: “The nature of the work requires me to not only ensure that the probationers abide by the conditions of their probation order, but to also mold them into socially responsible citizens.”

A typical workday
Razwana’s duties include assessing the young offenders on their suitability for probation, preparing social reports for the judiciary and supervising the youths on probation.

She elaborated: “We focus not only on their offences but also on the risk factors associated with those offences, availability of programmes and activities to address the risks, and the impact on community safety.

“In addition, there must be recognition and willingness on the part of the offender, and availability of family and community support before probation is recommended.”

Razwana also has to update the Courts on the progress of the probationers periodically, record her meetings with the probationers, conduct time restriction checks, make school and home visits, and keep in touch with employers and commanders of National Service units.

Positive about making a difference
Working with youth offenders is “challenging but fulfilling” to Razwana. One key challenge is the need to be sensitive to different cultures and religions when working with the probationers and their families.

Shaping the thought processes of offenders and enabling them to make positive choices in their lives is also a formidable task.

Despite the demanding nature of her job, Razwana thinks the results are well worth her while. She glowed as she talked about the probationers who made positive changes to their lives.

“It’s rewarding when the probationers complete their probation order successfully and go on to do well in their lives.

“It is even more heartening when I hear or read about them contributing back to the community by volunteering their services with welfare organisations.”
 
 
 
 
“The more I want to get something done, the less I call it work.”
Richard Bach
 
 
 
     
 
 
 
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