| Why
Q? |
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Win an iPOD
mini, HP notebook or
even a 42" LG Plasma TV when you
pay for government services online through
eNETS. |
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| - |
The next time you need to renew your road
tax or pay your TV licence, why not do it online?
Not only will you save the hassle of making trips
to different government agencies to make your payments,
you even stand to gain from going online!
Starting from this July to end December, you can
stand a chance to win an iPOD mini, HP notebook
or even a 42" LG Plasma TV when you pay for
government services online through eNETS.
The “Why Q? e-Pay” promotion is part
of a year-long consumer education campaign to increase
awareness and the use of government electronic services.
This is a joint promotion of the Infocomm Development
Authority of Singapore (IDA), Ministry of Finance
(MOF) and Network for Electronic Transfers (NETS).
The prizes are sponsored by NETS.
Said Ms Wu Choy Peng, IDA Deputy Chief Executive
and Government Chief Information Officer: “Through
the promotion with NETS, IDA hopes to encourage
more people to go online to access government information
and services. This is convenient for individuals
and businesses. This promotion with NETS is in line
with our e-Government strategy to increase awareness
and convenient access to electronic services.”
Ms Poh Mui Hoon, CEO of NETS, added: “We are
confident this promotion will encourage more people
to make their government payments in the convenient,
secure and stable eNETS online payment environment.
This initiative is an extension of NETS’ core
objective of providing solutions that make people’s
daily lives easier.”
More and more Singaporeans are using government
e-services.
The results of the latest e-Government Customer
Perception survey by MOF and IDA show that more
than half the population in Singapore (57%) transacted
with the Government in 2004. Of those who transacted
with the Government, nearly 9 out of 10 (88%) made
at least one electronic transaction with the Government
in the past 12 months. This is a 15% increase, from
73% in 2003 to 88% in 2004.
Government e-services also fared well in terms of
service quality. Eight out of 10 people who had
transacted electronically with the Government said
they are satisfied with the overall quality of the
e-services.
For the remaining 12% who had transacted with the
Government through non-electronic means, the top
two reasons they cited for doing so were that they
did not see the need to use government e-services
and they prefer personal contact.
Today, there are about 1,600 government online services
available on the Singapore Government Online portal
(www.gov.sg).
According to the survey, 7 out of 10 people in Singapore
have read or heard of at least three government
e-services. The top three: filing of income tax,
requesting a CPF Statement, and encashing or topping
up Economic Restructuring Shares.
“We are encouraged by the results achieved
so far and we will continue to improve the users’
experience with government electronic services,”
said Mr Fong Yong Kian, Director of Managing for
Excellence at MOF.
To further encourage people to use government e-services,
print and outdoor advertisements will be developed
to educate users on the ease and convenience of
making government payments online.
In addition, users can look forward to better search
facilities and user-friendly online government services. |
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| By
IDA |
