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Taking control of risks
 
Life is characterised by risk. Driving. Cycling. Crossing the street. Buying a home. Studying for an exam. Doing a presentation. These everyday affairs all contain an element of risk, that is, there is a probability of an occurrence or event that will have an adverse impact upon the objectives we want to achieve. Risk is therefore something that we are exposed to on a daily basis. And we often manage these risks subconsciously.

Take a moment now and think of the significant events in the past few years. The collapse of Enron, the 911 terrorist attacks, SARS (Severe Acute Respiratory Syndrome) outbreak and the tsunami disaster of December 2004 will no doubt come to mind.

What these events show is that threats can come from any direction. They not only include terrorist acts, financial disasters and natural catastrophes, but also risks in the form of new technology or marketplace shifts.

With increasing global connectivity and linkages, the speed and scale of these risks are aggravated and organisations increasingly need to learn to manage risks.

Over the past few years, organisations have attempted to create such a system more recently known as Integrated Risk Management or Enterprise Risk Management (ERM).

One organisation where risk is a part of its everyday vocabulary is the Ministry of Defence/ Singapore Armed Forces (MINDEF/SAF).

As a contingency organisation dedicated to preventing or responding to the risk of an external threat, SAF needs to be able to identify as many risks it may face and what it can do to respond adequately to them.

The types of risks MINDEF/SAF faces can be grouped into three categories — operational risks, unexpected future risks and transformational/ change implementation risks.

Operational risks
Risks such as accidents, technical or equipment failure, losing training space and damage to the reputation of MINDEF/SAF affect day-to-day operations. Such risks need to be continually monitored for changes to their likelihood of occurrence and their assessed impact.

Unexpected future risks
Future risks are more difficult and challenging to identify. The SARS attack in 2003 is an example of a risk that was not quite anticipated nor understood even after it had occurred. It is a good example of an unknown future risk. Fortunately, the capabilities we already had in contact tracing and infectious disease control in general enabled quick response to the SARS threat.

To identify possible future risks, horizon scanning, analysis and creativity are required. Various tools such as Scenario Planning, Gaming and Simulation can be used.

Transformational/change implementation risks
As the SAF enters the 3G (3rd Generation) transformation phase, new operational concepts and technologies will be involved. This is another area where risk assessments will be relevant.

Click on image to see bigger chart.

© 2005 Office of MINDEF Systems, Ministry of Defence, Singapore. All rights reserved.
 
How ERM can help
ERM (see diagrams) provides a platform for contemplating the unforeseen by asking what can go wrong and considering “wild card” scenarios. The identification of interrelationships between strategic risks enables coordinated and holistic management by risk owners.

Ultimately, resources and management attention can be directed to the areas that bear the largest risks to MINDEF/SAF.

Said Dr Tony Tan, Deputy Prime Minister and Coordinating Minister for Security and Defence, Prime Minister’s Office, in his speech at the National Security Seminar on 26 June 2003: “Up to now, we have been building capability and capacity in the obvious areas. With limited resources, a risk management model will help us focus our efforts and allocate resources to areas where the risk
is greatest.”

The journey ahead
MINDEF/SAF will focus on developing ERM as a business discipline and building a risk culture. ERM cannot be treated as just a system or a procedure to be implemented. It involves a mindset/cultural change to manage risks where they occur.

In addition, the risk profile is a “living” document. Risk owners must therefore continually monitor risk assessment in the light of dynamic changes in the strategic environment.

Beyond risk management, we also need to gather some sense of what may happen in the future. Risk sensing to address this is currently being explored.
 
 

By Office of MINDEF Systems, MINDEF Systems Organisation

 
DEVELOPING ERM IN MINDEF/SAF
The need for MINDEF/SAF to embark on ERM was championed by Mr Peter Ho, then Permanent Secretary (Defence),
in 2003.

A taskforce chaired by Deputy Secretary (Administration) Lim
Hup Seng was formed.
It comprised senior MINDEF/SAF officers.

The taskforce identified the key strategic risks and the inter-relationships between these risks.

An Enterprise Risk Management Review Committee chaired by Permanent Secretary (Defence) Chiang Chie Foo was set up to enhance the strategic risk profile and steer the ERM efforts.

Mr Lam Chuan Leong, Special Adviser to MINDEF, has been providing invaluable guidance and insights to the continual development of ERM in MINDEF/SAF.
 
For queries on Enterprise Risk Management, contact Ms Jivarani Govindarajoo, Project Manager, Office of MINDEF Systems, MINDEF Systems Organisation, at
tel: 6373 1957 or
fax: 6275 4115.
 
 
     
 
 
 
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Public Service Division. All Rights Reserved.
 
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