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‘Play poker, not roulette’
 
Mr Teo urged officers to take calculated risks.
 
In mid-air, the plane’s engine malfunctioned. The group was forced to jump off the plane. Parachuting for the first time in their lives, they scattered on different parts of the jungle. They had no food and no water. Worst still, they were racing against time to prevent Dr T from wrecking pandemonium by contaminating Singapore’s limited water sources. Tick, tock, tick, tock… time was slipping away. What could they do to get out of this quagmire?

What a daunting scenario that is! Luckily, it was just a scene from the Ministry of Defence’s (MINDEF) Innovation Game (I-Game).

Jointly designed by MINDEF and an external consultant, the highly pressurising game sets players off on a journey of self-discovery to identify their preconceived barriers and unleash their innate attributes in areas like teamwork, leadership, risk-taking, innovation and creativity.

The I-Game was played during a conference entitled “Fostering An Enterprising Public Service: Taking Risk” held on 10 July 2004.

Jointly organised by the Civil Service College and PS21 Office, the conference was part of the BlueSky Festival, a three-day festival coordinated by Action Community for Entrepreneurship to celebrate the spirit of enterprise in Singapore.

The conference attracted 200 participants. Mr Eddie Teo, Permanent Secretary of the Prime Minster’s Office, was the guest of honour.

Urging innovation, enterprise and risk-taking

Said Mr Teo in his opening speech: “An outdated, inefficient and non-innovative Public Service will drag Singapore down. Singapore
will lose its competitive edge as a nation, resulting in job losses and
social unrest.

“Hence innovation, enterprise and risk-taking are as relevant in the public sector as they are in the private sector.”

However, Mr Teo cautioned against taking blind risks. He likened taking blind risks to playing roulette, which is based on pure luck. On the
other hand, playing poker is like taking calculated risks as it depends less on luck and more on skill. And with experience, the chances of winning improve.

“We should all play poker and not roulette,” declared Mr Teo. He added that taking no risks “may be the riskiest way to move forward”. Hence creating an environment that encourages staff to take risk and stressing the importance of encouraging risk-taking in every government organisation is imperative.

“When subordinates fail or make mistakes not because they are lazy, careless or reckless, but because they want to try something new, treat it as a learning experience,” he said.

Deep in concentration: Players working together on the mission.
 
Hearing from SPF
Participants also gained insights
on risk management from the experience of the Singapore Police Force (SPF).

SPF shared about its Management of Mistake framework which focuses on two key factors: intentions and consequences. SPF also brought
up examples of risk-taking such as the rescue operation of RSS Courageous (see the following story) and the liberalisation of rules and policies on bar top dancing and liquor licensing.
 
 
By IPAM

Next: Rescue of RSS Courageous: The SPF perspective
 
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‘Play poker, not roulette’
Rescue of RSS Courageous:
The SPF perspective
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