Challenge December 2003 - Last updated 201203 About Challenge l Contact Us l PS21 Website  
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  Challenge > Challenge Online Poll Resultst
 

 

A total of 504 readers responded to the poll. Here are the key findings:
 
  Respondents by organisation
 Ministries  211  41.87%
 Statutory Boards  263  52.18%
 Organs of State  17  3.37%
 Non-Public Service  13  2.58%
 Total no. of responses  504  
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  Respondents by division
 Superscale  21  4.17%
 Div 1  214  42.46%
 Div 2  118  23.41%
 Div 3  112  22.22%
 Div 4  18  3.57%
 Others  7  1.39%
 Non-Public Service  14  2.78%
 Total no. of responses  504  
 
 
 How often they read Challenge Online
 Once a month  326  64.68%
 Every other month  75  14.88%
 Once a quarter  40  7.94%
 Less than once a quarter  38  7.54%
 Never  25  4.96%
 Total no. of responses  504  
 
 
 Their reasons for not reading Challenge Online regularly
 They prefer reading printed material  108  21.43%
 They seldom have access to the Internet or  Intranet  20  3.97%
 They do not have the time  80  15.87%
 They do not find Challenge interesting or relevant  17  3.37%
 They do read Challenge Online  279  55.36%
 Total no. of responses  504  
 
 
 The 3 sections of Challenge Online they read most often
 Cover Story  315  62.50%
 Healthy Body, Active Mind  227  45.04%
 What's Hot  220  43.65%
 A Day in the Life of a Public Officer  142  28.17%
 Staff Matters  128  25.40%
 At the Ministries  123  24.40%
 Focus on Service  118  23.41%
 Challenge Quiz  84  16.67%
 A Line For You  77  15.28%
 Have a Heart  49  9.72%
Others  15  2.98%
 
 
 How user-friendly they find the Challenge Online website
 Very user-friendly
 121  24.01%
 Satisfactory  350  69.44%
 Not very user-friendly  29  5.75%
 Not at all user-friendly  4  0.79%
 Total no. of responses  504  
 
 
 Some ideas and suggestions on how to improve Challenge Online
 •
You are doing a great job. I like the creative presentation and artwork.
 • Keep up the good work and interesting stories!
 • You have done a good job. Keep it up!!!!!!!!!
 • I’m very satisfied with the present website.
 • The layout is not interesting. I feel like I’m reading a newspaper with serious news. I prefer the hard copy which has more graphics.
 • I find the layout of the articles too cluttered.
 • The articles, especially the Cover Story, have been very inspiring and thought-provoking. Keep up the good work!
 • The section “A Line For You” is excellent. Head, Civil Service is able to deliver the message through analogies and stories.
 • I like the “search” and “archive” functions in Challenge Online.
 • So far it is a very interesting website where we can get updates and the latest information about the Civil Service.
 • Feature more frequent updates. Have relevant articles on self-improvement.
 • Highlight short key points and best practices which can be assimilated across ministries.
 • Have less wordy stories.
 • Have more juicy or interesting articles, tongue-in-cheek comics/jokes, etc.
 • Provide more quizzes, freebies and contests. Animation (games and graphics) will also make the online version more interesting.
 • Can there be more winners for the quiz? Also, more attractive prizes would be nice too!
 • Include creative cartoons to add colour to the magazine. Make it more colourful and eye-catching.
 • Maybe you can include easy recipes, DIY craft instructions, tips on cooking and using the computer, etc.
 • Have an online forum for readers to discuss articles or to give views or feedback.
 • How about having a section for public officers to write in to ask questions regarding policies across ministries and statutory boards?
 • Have more write-ups on organisational excellence tools and how various organisations deploy these tools.
 • Feature management tips and motivational stories.
 • Provide more coverage on the best management practices in the ministries/statutory boards and good, innovative ideas.
 • Have more news of staff on the ground in the various fields/ministries.
 • Have more stories on intellectual property issues.
 • Have stories on how staff welfare is being looked after, and how to improve employability.
 • Feature fresh, innovative ways to deliver excellent service to the public.
 • Show statistics on the innovation efforts in the public sector compared to private/international establishments so that we can monitor how we are doing.
 • When I received the print version of Challenge, I would read the whole publication. With the online version, I would usually read one or two articles and tell myself to read the rest later, but end up never doing it. I find the online version not very user-friendly as I need to click on the topics one by one.
 • The toggling between past issues and the current issue is not so user-friendly and needs to be improved.
 • Make it easier for readers to move from story to story. Have fewer links to get to each page.
 • The font used is not that reader-friendly. Perhaps it could be slightly bigger and less compressed.
 • If resources permit, can we have an interactive quiz page rather than the current Q & A approach?
 • Provide a printer-friendly version of the stories.
 
 
 
 
 
 
     
 
 
 
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Public Service Division. All Rights Reserved.
 
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