The AGD Intranet system provides a one-stop portal where users can enjoy the following:

•	direct access to the central systems for conducting financial transactions easily
•	an integrated helpdesk
•	direct access to all the accounting and financial information they need
•	a channel for giving feedback on AGD’s central financial and accounting systems as well as its professional services

AGD’s Intranet system provides users with easy access to the following central systems and features:

•	NFS@Gov is about the New Financial System for managing the finances of the Government.
•	PaC@Gov is the comprehensive payroll and claims system that ensures employees are paid accurately and on time. It also enables civil servants to find out about their salaries and to make claims for reimbursement electronically.
•	SAS@Gov allows users to evaluate how well they have complied with financial procedures. This system also allows a ministry to compare results across its departments and with other ministries.
•	The eLearning feature provides users who wish to improve on or reinforce their knowledge of financial procedures with a set of interactive exercises designed for that purpose.

Another special feature of the AGD Intranet

Users can find out more about AGD’s systems at www.intranet.gov.sg/agd.

system is Helpdesk One, which is a consolidated helpdesk for the various AGD systems. This way, customers no longer have to visit different sites to seek help for their problems. Moreover, the Helpdesk One team has been trained to be efficient and consistent in their responses.

When users click on Customer Reference on the AGD Intranet menu, they can learn how other users have assessed the services provided by AGD. From time to time, AGD will conduct customer surveys on the services it provides. The survey findings will be published in this section.

Users who click on InfoLinks on the menu can access the following:

•	an archive containing all AGD circulars
•	resource accounting (RA) manuals, which set out the accounting principles that apply to preparing a full set of resource accounts
•	RA Infohub, which offers the latest information on resource accounting
•	NFS@Gov Infohub, which provides updates on the New Financial System

Also available in the AGD Intranet system is information on the suite of services provided by the Department including accounting and financial services; financial administration, assurance and advisory services; resource management and financial competency and education services.