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| Now
everyone can enjoy e-services |
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| eCitizen
Helpers are at hand to assist Singaporeans
in using government e-services. |
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Today, more than
95% of the government services that can be feasibly
delivered online have already been made available
online. As online transactions become the norm for interactions with the Government,
the Infocomm Development Authority seeks to ensure that no Singaporeans are left
behind.
The eCitizen Helper 3P Partnership Programme is a collaboration between the people,
public and private sectors (or 3P). It was launched in March 2003 by Deputy Prime
Minister Lee Hsien Loong. It aims to provide all Singaporeans with the means
to transact with the Government online, even if they do not own a computer at
home or do not know how to use the Internet.
Under this programme, partner organisations and companies will deploy eCitizen
Helpers to assist Singaporeans in using government e-services, whether it is
applying for a passport, encashing Economic Restructuring Shares (ERS), checking
Central Provident Fund (CPF) statements, filing income
tax, paying parking fines or registering a new business.
So far, the People’s Association’s 22 eClubs, 19 Fujifilm outlets
and NTUC Fairprice’s Office 1 have joined the programme.
Singaporeans can
enjoy many benefits as a result. For example, they can take their passport photograph
at a Fujifilm shop and apply for their new passport
online at the same shop. They can also get assistance with online payment, so
there is no need to write a cheque, fill in the form and post the application
form. Furthermore, this service is free of charge to all Singaporeans.
To encourage more organisations to participate in the eCitizen Helper 3P Partnership
Programme, the Government will provide funds based on a fee-per-service model.
This means that each time an eCitizen Helper in a participating organisation
assists the public to transact with the Government online, the organisation will
be paid a fee ranging from 30 cents to $2, depending on the nature of the transaction. |
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By
Tay Geok Chen, IDA
Next: Your POWER suggestion
could win you $1,000!
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| Related
Articles |
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| Organisations
that want to join the eCitizen Helper
3P Partnership Programme can find
out more at www.eCitizen.gov.sg. |
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