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Revving up innovation in the Public Service
 
PS Eddie Teo gave some pointers on how to innovate.
 
The PS21 Office launched its Innovation Experience on 20 February 2003 with Deep Dive: A Symposium for Activists. The day-long symposium served as the platform for a week of activities highlighting creative practices within different organisations in Singapore. It brought together some 400 participants with the objectives of encouraging and spearheading innovation throughout the Public Service.

The Deep Dive forum began with an insightful keynote address by Mr Eddie Teo, Chairman of the Steering Committee for an Innovative Public Service and Permanent Secretary, Prime Minister’s Office.

This was followed by sessions on Innovative Leadership with pioneers such as the National Library Board’s Dr Christopher Chia and the Commissioner of the Singapore Police Force, Mr Khoo Boon Hui (read these stories: Sharing NLB’s innovation journey and Venturing beyond with SPF Commissioner).

Chief Innovation Officers were invited to share some of the initiatives that were launched in their own organisations (read Hearing from CIVOs).

The Deep Dive forum ended with the launch of I-Circle, which is a community of public officers who are interested in and enthusiastic about encouraging an innovative mindset and enterprising spirit in the Public Service (read Launch of I-Circle).

Learning points from PS Eddie Teo
After highlighting examples of successful innovation practices and initiatives adopted by various agencies in his keynote address, Mr Teo went on to give some pointers.

Innovation is about teamwork, he said. While an individual may come up with an idea, he needs supporters, collaborators, and financiers to turn it into an innovation. Furthermore, his original idea may be changed and improved upon such that by the time it is implemented, many other people’s ideas would have contributed to that innovation.

Mr Teo also stressed the need for discipline and focus to implement innovation, as well as diversity, patience and tolerance of different views, “strange” ideas, messiness, risk-taking and even waste.

“Do not be confused by the seeming paradox. There is really no conflict because when you engage in divergent thinking, you need to allow space for wild, out-of-the-box ideas, but when you prepare to implement your ideas, you need convergent thinking, which requires focus and discipline,” he said.

Members from the Madhatters Comedy Company put up lighthearted and entertaining performances that won the audience over. The main message conveyed was: Being innovative requires enthusiasm, flexibility and an open mind.
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Mr Teo also pointed out that we should pay attention to the second pillar of the PS21 thrust, viz. “enterprise” because to be innovative, you need to proactively seek opportunities that can further the purpose of your job and mission. (For the full speech, click here.)

Positive response
Judging from the very positive feedback received, it was evident that the participants thoroughly enjoyed themselves at the Deep Dive forum and were convinced that innovation can and should be a way of life for all Public Service organisations.
 
 

By PS21 Office

Next:
Venturing beyond with SPF Commissioner

 
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The Innovation Experience
The Deep Dive symposium kicked off the Innovation Experience, a week-long, activity-filled event held from 24 to 28 February 2003. The activities were grouped under four key themes: One to One with Your Dive Master, Let's Suit You Up, Pool Practice and Taking the Dive.
 
 
     
 
 
 
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