Challenge April 2003 - Last updated 150403 About Challenge l Contact Us l PS21 Website  
Home
  Challenge > A Day in the Life of a Public Officer > A World of Challenges
 

 

A world of challenges
 
Few young Singaporeans have ever seen a riot, let alone experienced a major national crisis. Ms Stacey Foo from the Ministry of Foreign Affairs (MFA) was in East Timor when riots broke out in December 2002. She was also based in New York in 2001 when the September 11 attacks took place.

I had never in my life seen something quite like that,” said the Foreign Service Officer, recounting her experience in East Timor. “People were throwing stones at our hotel. We saw burning buildings and when we walked into a restaurant, there was nobody there. It was quite an eye-opener for us.”

At that time, Stacey was on a needs assessment trip to the newly independent state. She works in MFA’s Technical Cooperation Directorate, which manages the Singapore Cooperation Programme (SCP). The SCP was established to manage the manpower training programmes offered by Singapore to developing countries in the region and further afield.

Stacey coordinates training programmes and short-term study visits for officials from developing countries like East Timor and Indonesia. She works closely with many public and private organisations to plan and run them. The fields covered are diverse. For example, East Timor officials have received training in healthcare, civil aviation, port management, public governance and the English language.

Crisis in New York
Before her current posting, Stacey was based in the New York Consulate as Vice Consul for three years. Her main role was to provide consular assistance to Singaporeans in distress overseas. That included issuing documents of identity for those who had lost their passports, and ensuring that Singaporeans who run into trouble with the law are entitled to legal recourse.

One of her most memorable experiences was handling the September 11 crisis.

“There was so much uncertainty due to initial speculations on what was happening and what could happen. For a moment, the uncertainty of everything really hit me as I myself didn’t know if I was going to survive past that day,” she said.

“It was an experience observing and learning from how the Americans coped with a national crisis. More importantly, it brought the officers in our Mission closer together.”

Stacey said that although Singaporeans did not suffer any casualities then, she had to deal with a series of consular cases, for example, Singaporeans whose flights had been re-routed, and those who needed assistance getting on flights out of New York.”

Working under pressure
Few experiences apart from on-the-job training can prepare one adequately to handle such challenges. So Stacey is glad to have been exposed to many areas of work during her seven years at MFA.
She spent her first year at the International Organisations Directorate during which she accompanied her director to several international conferences. They included a conference on human rights held in Amman, Jordan, and a conference on economic and social issues held in Shanghai.

“Basically we were there to defend Singapore’s position on various issues,” she said. “It was really an eye-opener to the world of diplomacy.”

Stacey also did a stint at the Protocol Directorate, which prepared her to handle Prime Minister Goh Chok Tong’s visit to New York to attend the UN Millennium Summit in 2000.

“It was an enjoyable experience serving the PM and that was definitely one of the highlights of my career. It also stressed me to the utmost because planning logistics for the PM is certainly no easy task,” she said.

‘Send me to New Delhi’
A love for travelling was one reason why Stacey decided on a career in MFA. She also wanted to “experience different living conditions and more importantly to serve my country’s interests abroad”. Seven years later, she remains enthusiastic about her work.

Looking forward to her next overseas posting, she said, “I want a posting in a developing country, perhaps Delhi or Jakarta. It would be very different from what I am used to in Singapore and will be part and parcel of life’s learning experiences.
"

 

 
 Past Columns

- March 2003
- Jan l Feb 2003
- Dec 2002
- Nov 2002
- Oct 2002
- Sep 2002
- Aug 2002
- July 2002
- June 2002
- May 2002
- Apr 2002
- Mar 2002

 
.
 
     
 
 
 
Copyright © 2003 PS21 Office, Prime Minister’s Office,
Public Service Division. All Rights Reserved.
 
Back To Top