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| Towards
innovative QCs |
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Innovation
is key to an organisation’s survival in
the knowledge economy, which is why SPRING Singapore
is transforming Quality Circles into Innovation
and Quality Circles (IQCs), said Associate Professor
Ho Peng Kee.
The Senior Minister of State for Law and Home Affairs was speaking at the launch
of the 19th International Exposition of Innovation and Quality Circles.
“Transforming QCs to IQCs requires paradigm shifts,” he said and
went on
to elaborate on how that can be achieved.
Firstly, QCs have to move from controlling quality to generating new ideas for
value creation.
They also ought to be proactive rather than reactive. “They should proactively
explore new opportunities and arrive at situations where there are no problems
to solve but vast improvements to be made,” he said.
Thirdly, QCs should concentrate on real outcomes, tangible impact and benefits
for their organisations, and focus less on the rigid processes of doing projects
and coming up with excellent presentations.
Next, QCs need to transform into cross-functional teams that involve people from
various departments and customers or partners from outside the organisation.
This way, the teams will be able to tackle bigger issues and enable the organisation
to quickly and creatively adjust to the changes in the environment.
Lastly, he emphasised the importance of speed and flexibility as key success
factors in the new economy. He said, “QCs cannot continue to take years
or months to complete a project as the issue might no longer be relevant by then.
A new mindset is therefore required for IQCs to achieve results in weeks or days.” |
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By
SPRING Singapore
Next: More helping hands to e-file
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| Related
Articles |
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Premier
Event
The International Exposition of Innovation
and Quality Circles was held from 9
to 11 December 2002 at Suntec. It brought
together over 500 quality experts,
QC practitioners and enthusiasts from
16 countries worldwide to exchange
ideas, experiences and best practices. |
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